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Navy 311 is now Navy Enterprise Service Desk NESD

The collective Fleet assistance capabilities of the Anchor Desk, 1-855-628-9311 and listen to the options

Link to sitenesd-dwp.onbmc.mil
Account requiredNo
[.mil] required for accessNo
Commercial phone number1-833-NESDNOW (637-3669)
Site owner/admin email[email protected]

NAVY311 has migrated to the Navy Enterprise Service Desk (NESD) as of 20 February 2024. NAVY311 will no longer be accepting new support requests. 

All new requests should be directed to the NESD by:

·      Visiting the Digital Workplace (DWP) at https://nesd-dwp.onbmc.mil/ to either find a knowledge article to assist in resolving your issue; chat with Amelia - a virtual agent; or submit a ticket via web form, or by

·      Calling 1-833-NESDNOW (637-3669), or by

·      Emailing [email protected].

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